All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements may incur additional costs accordingly. Please ensure and clarify our understanding in a face to face meeting.
By accepting a quote, you agree to and accept the terms and conditions of Spark Digital and Web Solution . Acceptance can be by email, payment of Initiation, signing a quote.
Clients to ensure that we have included all the requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
Any complexity related to specific tasks must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Spark Digital and Web Solution.
There are limited man-hours allocated to each task including Project Management and Digital Strategist/Business Analyst. Minor changes may be included within the allocated hours. This will be analyzed on a case-by-case basis.
Spark Digital and Web Solution will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.
Any bugs (programming errors) reported during or just after the development does not attract additional charges.
Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
Any modifications requested during the development or after the Go-Live approval will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will Spark Digital and Web Solution be liable for any delays caused by a change in the project brief.
Website/application content and all related materials need to be provided to us within the first two days of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable timeframe.
Our websites are generally tested on PCs and include in recent versions of following browsers: IE, Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance.
Responsive/multi-device compatible web pages are tested on iPhone and iPads. If you require testing to be done on any other device, please discuss it in advance.
If your website is not hosted on Spark Digital and Web Solution server, any additional man-hours that may be required due to any server or network related issues are not covered in our quotes and may be charged separately.
Please note that at any stage during the project, stalling of the project for over two calendar months will incur $2000/week administration costs. Furthermore, it may increase the previously approved estimates. If you require the project to be put on hold, please advise us in writing in advance. To put the project on hold without incurring additional charges, we will need the account to be up to date based on the work done. Further details can be discussed in such a situation arises.
The codes can be handed over at an additional cost for use once all previous invoices are settled, on the condition that the codes are used only for use or modification for re-use for further development for the specified client or subsequent owners of that legal entity. Under no circumstance, the codes will be allowed to be used for re-selling or duplication purposes.
All communications/correspondences are generally done via emails. It is the client’s responsibility to keep us updated with their relevant email addresses.
All digital marketing/strategy packages are for a minimum of 2 months period. Thereafter, cancel anytime with clear one-month email notice.
Packages are designed with keeping in mind the Digital Marketing/Strategy requirements of our clients. There are specific man-hours allocated each month and any unused man-hours are not rolled over to the next month. No third party software or marketing expenses are included.
Spark Digital and Web Solution employs fair use policy, which means that although we don’t formally transfer over any unused time to the next month or formally accumulate unused man-hours,we do understand that your needs may change from month to month, and we allow flexibility in good faith sometimes.
Any extra hours used may be billed separately. Any urgent tasks will be charged separately.
SEO is not a onetime activity like website development. It is an ongoing process. If you stop link building your rankings will eventually fall & so will be your revenue.
SEO is a very time-consuming process. It may take anywhere from 4 months to 6 months to see results depending upon the competition. Hence the minimum contracting term should be of 4 months or 6 months (for when the competition is very high in your industry). Consequently, the best time for major performance evaluation and contract renewal should be 4 to 6 months.
No guarantee of no.1 ranking or consistent top 10 rankings for any keyword phrase as SEO has no control over search engine ranking algorithms and ongoing SEO efforts by competitors.
Search engines like Google may hinder the rankings of new websites until they have proved their ability to exist for more than X amount of time or have enough back-link strength.
The new website may get a temporary boost in ranking for some targeted keywords for a few days but then it settles down to its real place. This is known as a new site boost effect or Google Dance, and it is quite common to happen.
Search engines can drop rankings for no clear or predictable reason. Often such rankings re-appear without any SEO efforts.
A website search engine ranking can fluctuate any day, any time because of on-going changes in the ranking algorithm, SEO efforts made by the competitors or both.
Renewal account are advised to pay the annual charges before due date of their accounts to avoid deactivation.
Service specifications and pricing subject to change without notice.